> For the complete documentation index, see [llms.txt](https://docs.vdo.ninja/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.vdo.ninja/common-errors-and-known-issues/enterprise-firewall-checklist.md).

# Enterprise firewall checklist

When guests frequently reconnect or can’t see/hear each other on enterprise networks:

* Prefer UDP: Permit outbound UDP for WebRTC to STUN/TURN and peers; avoid DPI that times out UDP flows.
* TURN fallback: Allow relay (TURN) over TCP/TLS when UDP is restricted. Use your own TURN if needed.
* Open ports: Follow the port guidance documented for VDO.Ninja traffic.
* Alternate paths: Try `backup.vdo.ninja`, WHEP/WHIP viewers, or Meshcast when strict egress control is required.

Related

* `common-errors-and-known-issues/relay-candidate-being-selected.md`
* `turnserver.md`
* `advanced-settings/whip-parameters/and-whep.md`


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