# Abuse & Child Safety

**Last updated:** September 8, 2025

**If anyone is in immediate danger, contact your local emergency services first.**\
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VDO.Ninja is a peer-to-peer tool with minimal central control. We do **not** proactively monitor or record calls, and we do **not** run 24/7 moderation.

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### How to report

Email: **<steve@seguin.email>**

We review reports about **child safety**, **harassment**, **hate**, **spam**, **fraud/phishing**, **malware**, **doxxing**, and other **Terms of Service** violations.

Please include:

* **Room link/name** (and any join tokens, stream IDs, hashes, or passwords)
* **Timestamps** (with time zone)
* **Screen names** of participants involved
* The **type of issue** (e.g., child safety, harassment, spam) and a **plain, non-graphic description** of what you personally observed
* If you reported to a national hotline (e.g., **Cybertip.ca**, **NCMEC**), the **hotline report number**

**Do not send illegal media** (e.g., CSAM). Submit such evidence to your national hotline and share the **report number** with us instead.

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### Important limitations (set expectations)

* **No 24/7 response:** We handle reports **best-effort** and may not see your email before a live stream ends.
* **No proactive monitoring:** We **do not** watch or scan sessions.
* **No uninvited access:** We **do not** join private/passworded rooms unless the **room host explicitly invites us** or we are **legally required** to do so.
* **P2P reality:** We **cannot** forcibly end calls already in progress, remove content from participant devices, or reliably identify people (no global accounts).
* **Not an emergency service:** For urgent risk, contact local authorities and/or a national hotline.

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### What we can do (best-effort, within P2P limits)

* **Record the report** and keep minimal incident metadata (e.g., hashed room token, timestamps, IPs involved) **when legally required and able.**
* **Coordinate with hotlines/LEA**: file or supplement a hotline report when appropriate and cooperate with lawful requests.
* **Restrict at the edge (when feasible):** disable a **specific link** we control, or block/rate-limit **IP(s)/ASN(s)** via our providers (e.g., Cloudflare).
* **Display a neutral safety notice** on reported links **when technically available**. (This is not guaranteed and may not appear for short-lived rooms.)

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### When we disable (“hard-block”) a link

Because live/P2P rooms are short-lived and easily replaced, hard-blocking is **rare** and used only when we have **credible confirmation** of serious harm or a legal requirement. Examples include:

* A **national hotline report number** (Cybertip.ca/NCMEC) that **matches** the link/timeframe;
* A **law-enforcement/court order**;
* **Multiple independent** detailed reports (from distinct networks/regions) indicating **child exploitation**, **credible threats**, **malware**, or doxxing dumps;
* Direct verification **with host consent** or in a **public broadcast** the host asked us to check.

If the room is already over or rotating links is trivial, a late hard-block may have little value; a neutral notice (when available) or no action may be more appropriate.

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### What we won’t do

* Publicly label a room “abusive/illegal” based only on a single unverified report.
* Request or accept illegal media from you.
* Join private/passworded rooms without **host consent** or legal compulsion.

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### Hosts: reduce risk (no central tooling required)

* Treat **room links/tokens** like passwords; share only with trusted participants.
* Rotate links/tokens for recurring shows; set **passwords** and change them after incidents.
* If you want us to help **verify a report**, please email from the **host’s email address**:

  > “I am the host of **\[room link]** and consent to VDO.Ninja safety staff joining to verify a report.”\
  > \&#xNAN;*(If the room is passworded, include the password and a short time window you’re comfortable with.)*

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### Child safety (CSAM/grooming)

* For suspected child exploitation, **report to your national hotline** and share the **report number** with us. We may file our own report and **preserve relevant logs** as required by law.
* We may restrict or disable a link **without verification** when evidence includes a hotline number, a legal order, or strong corroboration.
* Any user-facing page remains **neutral** (e.g., “Access disabled due to a safety/legal issue.”).

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### Privacy & preservation

* We keep **minimal operational data** and only as long as needed.
* For safety/legal matters, we may **preserve incident-related logs** for the legally required period.
* **Cloudflare** maintains its **own** request logs (IP, full URL including query parameters, user-agent, country, etc.) under its policies. See our [Privacy Policy](https://docs.vdo.ninja/help/privacy-and-security-details/vdo.ninja-privacy-policy).

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**Contact:** **<steve@seguin.email>**\
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(Send plain descriptions only—**no illegal media**. For child-safety evidence, report to your national hotline and include the **report number** when you email us.)