Common errors and known issues

Troubleshooting index for common VDO.Ninja and OBS issues, including audio, video, screen share, and connectivity fixes.

• ATEM not working with Firestick

• Very old iPhone support

• Can't select audio output on iOS

• Screen-share is just a black video

• Mic audio dropping out

• Loss of audio when OBS minimized

• Known issues

• Echo or feedback issues

• Works on WiFi but not on 4G

• Can't capture an application's audio when screen-sharing

• Can't load camera both in OBS and VDON

• Can't select a camera lens on mobile

• No video in OBS, just an "Add camera" button

• Audio over VDO.Ninja isn't working

• Loading circle shows in OBS or browser

• Appearing then disappearing guest

• Can't auto-start screen sharing

• Audio Clicking / Popping / Distortion

• Can't share my screen

• Nothing shows up in OBS

• Already in use or claimed errors

• Blue spinning window

• Cursor shows trailing or artifacting

• Packet Loss

• Overheating

• Audio is delayed in OBS

• vMix High CPU

• OBS Virtual Camera has low FPS

• Virtual camera not working on Mac

• Mic stops on MacOS when OBS opens

• Video stream looks corrupted

• Video freezes mid-stream

• Webcam freezes after a time

• Is the VDO.Ninja server down?

• Hosted your own TURN server?

• Can't screen-share from certain devices

• Cursor shows when screen-sharing

• Getting “Overconstrained" Camera Error

• Autoplay doesn't work in Chrome or vMix v77

• Low frame rates

• Black borders around the video in OBS

• Virtual camera not working on Mac

• Mic's volume keeps changing

• Enable Camera / Microphone permissions

• FPS drop if app not in focus

• Surround sound error when screen sharing with USB headset

• Relay candidate being selected