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Blue spinning window

If you are experiencing this issue and you are using MacOS, please refer to the MacOS specific section

If this happens, there could be numerous reasons.

  • Check that you have hardware-acceleration turned on, within OBS, and have updated your graphic drivers.

  • Ensure that you are not behind a VPN or firewall. Symmetrical firewalls may block OBS.Ninja traffic.

  • If on macOS, use the Electron Capture application instead of the Browser source used by OBS (Also ensure you are running OBS v26.1.2 or newer!).

  • Try using a VPN, such as Speedify, to bypass any networking firewalls that your ISP may have enabled.

  • Check test.webrtc.orgarrow-up-right.

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Are you using cellular?

  • If you are on cellular, try connecting to Wi-Fi instead.

  • Ensure your are using a compatible browser (Safari on iOS or Chrome on Android).

  • Older iOS devices do not work.

  • Check test.webrtc.orgarrow-up-right.

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Are you on IPv6?

Check to make sure your TURN server supports IPv6. The ones I provide should support it though. Check test.webrtc.orgarrow-up-right.

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Are you using an iPhone?

There are numerous issues with iOS devices; see the iOS help sectionarrow-up-right for more info. Check test.webrtc.orgarrow-up-right.

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Are you within a condo building or corporate office?

Firewalls may be setup that block traffic of this type. Talk to your network administrator Other problems? Check test.webrtc.orgarrow-up-right and see if anything is marked as "RED". You can also try different networks and see if that helps.

In the meantime, OBS.Ninja/oldarrow-up-right is up, and will remain up until I can resolve all the issues with the new release. This may solve your issue temporarily. So if you have this problem , where you see the fullscreen video, but it is just grey and spinning, then it could be a network issue.

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