Can't connect unless via VPN
At a corporate event? Maybe state censorship is blocking access? Here's some options if a VPN isn't possible.
Last updated
Was this helpful?
At a corporate event? Maybe state censorship is blocking access? Here's some options if a VPN isn't possible.
Restart all devices, including WiFi Router
Change to a different browser or try incognito mode
Try different network (WiFi vs cellular)
Restart your winsock if on Windows
Use https://proxy.vdo.ninja to access VDO.Ninja via a hosted Cloudflare proxy
Use a version of VDO.NInja hosted in Hong Kong instead of in North America: https://alt.vdo.ninja/alpha
Self-host the VDO.Ninja handshake server on your local network
Use an network tunnel to bridge your network with the remote network one
Here's a concise list of things to check if a user can't connect to VDO.Ninja:
Check if you can connect to websocket server, and if not:
Try proxy mode via proxy.vdo.ninja or vdo.ninja/?proxy
Use backup server at https://backup.vdo.ninja
Try alternate websocket client: https://vdo.ninja/?wss2=wss.socialstream.ninja&push=LNZFxhQ
Consider using your own websocket server with vdo.ninja/?wss=serverhere.com
Check for cellular connection issues (UDP throttling/blocking)
Try a different browser (Firefox, Chrome, Edge)
Use incognito mode to test without extensions
Disable browser extensions or security options blocking WebRTC
Allow IP leaking in browser settings
Ensure WebRTC is enabled
Avoid de-Googled or highly secured/privacy browsers
For Safari: ensure microphone permissions are granted
Check corporate firewalls blocking WebRTC/UDP
Modify pfSense firewall settings to allow WebRTC/UDP traffic
Check for symmetrical firewalls (contact ISP)
Try a VPN service like Speedify
Enable TCP encapsulation mode if UDP throttling occurs
Run diagnostics at vdo.ninja/speedtest, vdo.ninja/check, or vdo.ninja/browsercheck
Add &stats to VDO.Ninja URL to check connection stats
Check for network configuration issues (double NAT setups)
Ensure ports TCP 443, UDP 3478, and UDP 49152-65535 are open
Last updated
Was this helpful?
Was this helpful?