Ninja Docs
  • What is VDO.Ninja?
    • How does it work
    • Use cases
    • Why use VDO.Ninja over other solutions?
    • Sponsor ❤
  • Getting started
    • VDO.Ninja basics
    • What are stream IDs?
    • The power of the URL parameter
    • Multi-Person Chat
    • Rooms
    • Even higher quality video
    • Mobile phone camera into webcam
    • Cheat sheet of basic parameters
  • Steve's helper apps & tools
    • Electron Capture
      • Documentation
    • Social Stream Ninja
      • Documentation reference
    • Meshcast.io
    • Caption.Ninja
    • Raspberry.Ninja
      • Documentation
    • Mixer App
    • WHIP and WHEP tooling
    • Versus.cam
    • Speed Test
    • Comms
    • Teleprompter Tool
    • LUT maker for color grading
    • Native mobile app versions
    • VDO Applications
    • Tech Demonstrations
    • Invite Link Generators
    • Community contributed tools
    • Mic test
  • Guides
    • Cheat Sheets
    • Common questions re: Rooms
    • Video bitrate for push/view links
    • Video bitrate in rooms
    • How to get permanent links
    • Basic hotkeys
    • MIDI, API and WebHID support
    • Hardware-accelerated video encoding
    • Audio Filters & Bitrate
    • Options to record streams
    • External guides and how-tos
    • How to lock the resolution
    • How to use VDO.Ninja as a webcam for Google Hangouts, Zoom, and more
    • How to capture without browser sources
    • How to control bitrate/quality
    • How to selectively allow access
    • Stream Scheduling and Promotion
    • How to send the audio/video output of one OBS to another OBS using VDO.Ninja
    • How to mirror a video while Full-Screen - For iPads and Teleprompters
    • How to capture an application's audio
    • How to control VDO.Ninja with Touch Portal
    • How to publish from OBS into VDO.Ninja
    • How to screen share your iPhone/iPad
    • How to get iPhones to output 1080p Videos
    • How to stream into Zoom without OBS
    • How to connect a smartphone to computer via USB
    • How to edit an invite after sending it
    • How to get highest video quality (for an interview)
    • How to stream 4K video using VDO.Ninja
    • How to get lowest audio latency possible
    • How to share webcam from inside OBS
    • How to publish to Facebook Live
    • How to embed VDO.Ninja into a site with iFrames
      • Detecting User Joins / Disconnects
    • How to use the green screen just locally
    • How to connect a GoPro to VDO.Ninja
    • How to install RaspNinja on Jetson
    • How to transfer guests to other rooms
    • How to set up a simple chat room
    • How to screen share in 1080p
    • How to control PowerPoint remotely with VDO.Ninja
    • How to improve quality of the native app
    • How to stream transparent video
    • Recommended OBS WHIP settings
    • How to use VDO.Ninja on a website
    • Keep Mic Active in Background on Android Browser
    • PlayStation or Xbox to VDO.Ninja
    • Enabling WebRTC Sources in OBS
    • Picking the right microphone
    • Set Up Proper Lighting
    • System requirements for streaming
    • From OBS to VDO.Ninja using WHIP
    • Deploy your own Meshcast-like service
    • Windows TTS Audio Capture Methods for OBS
    • Syncing USB audio with VDO.Ninja -> OBS Virtual Camera
  • Advanced Options (URL Parameters)
    • Most common Parameters
      • &push
      • &quality
      • &videodevice
      • &audiodevice
      • &effects
      • &label
      • &meshcast
      • &view
      • &videobitrate
      • &audiobitrate
      • &codec
      • &novideo
      • &noaudio
      • &showlabels
      • &room
      • &director
      • &proaudio
      • &scene
      • &roombitrate
      • &password
      • &broadcast
    • Setup Parameters
      • &push
      • &room
      • &password
      • &hash
      • &e2ee
      • &label
      • &labelsuggestion
      • &permaid
      • &group
      • &groupview
      • &groupaudio
      • &datamode
      • &audiooutput
      • &sink
      • &audiodevice
      • &videodevice
      • &vdo
      • &device
      • &miconly
      • &miconlyoption
      • &safemode
      • &autostart
      • &easyexit
      • &webcam
      • &webcam2
      • &screenshare
      • &screenshare2
      • &website
      • &fileshare
      • &intro
      • &host
      • &tips
      • &welcome
      • &welcomeb64
      • &welcomeimage
      • &hangupmessage
      • &humb64
      • &groupmode
      • &audience
    • Camera Parameters
      • &whitebalance
      • &exposure
      • &saturation
      • &sharpness
      • &contrast
      • &brightness
    • Video Parameters
      • &blind
      • &quality
      • &width
      • &height
      • &aspectratio
      • &contenthint
      • &mediasettings
      • &noscale
      • &fps
      • &maxframerate
      • &effects
      • &effectvalue
      • &imagelist
      • &avatar
      • &fullscreen
      • &showpreview
      • &minipreview
      • &minipreviewoffset
      • &largepreview
      • &nopreview
      • &hideguest
      • &videomute
      • &ptz
      • &webp
      • &webpquality
      • &scale
      • &viewwidth
      • &viewheight
      • &dpi
      • &sharper
      • &codec
      • &h264profile
      • &buffer
      • &buffer2
      • &fadein
      • &broadcast
      • &directoronly
      • &showonly
      • &novideo
      • &nodirectorvideo
      • &slideshow
      • &zoom
    • Video Bitrate Parameters
      • &outboundvideobitrate
      • &maxvideobitrate
      • &limittotalbitrate
      • &controlroombitrate
      • &roombitrate
      • &maxbandwidth
      • &videobitrate
      • &totalscenebitrate
      • &totalroombitrate
      • &totalbitrate
      • &zoomedbitrate
      • &optimize
    • Audio Parameters
      • &proaudio
      • &stereo
      • &mutespeaker
      • &deafen
      • &noaudioprocessing
      • &audiodevice
      • &echocancellation
      • &audiogain
      • &autogain
      • &compressor
      • &denoise
      • &distort
      • &equalizer
      • &limiter
      • &lowcut
      • &noisegate
      • &noisegatesettings
      • &audiocontenthint
      • &audiolatency
      • &micdelay
      • &mute
      • &automute
      • &outboundaudiobitrate
      • &inputchannels
      • &monomic
      • &audiooutput
      • &sink
      • &volume
      • &volumecontrol
      • &audiobitrate
      • &vbr
      • &mono
      • &noaudio
      • &nodirectoraudio
      • &panning
      • &sync
      • &samplerate
      • &channels
      • &channeloffset
      • &playchannel
      • &ptime
      • &maxptime
      • &minptime
      • &audiocodec
      • &dtx
      • &nofec
    • Mixer/Scene Parameters
      • &solo
      • &view
      • &include
      • &exclude
      • &layout
      • &activespeaker
      • &activespeakerdelay
      • &order
      • &slots
      • &fakeguests
      • &randomize
      • &cover
      • &43
      • &portrait
      • &square
      • &forceviewerlandscape
      • &animated
      • &manual
      • &locked
      • &poster
      • &hideplaybutton
      • &motiondetection
      • &scene
      • &scenetype
      • &autoadd
      • &hiddenscenebitrate
      • &preloadbitrate
      • &waitimage
      • &waitmessage
      • &waittimeout
      • &viewslot
    • Settings Parameters
      • &language
      • &remote
      • &controlobs
      • &allowedscenes
      • &stats
      • &sticky
      • &clearstorage
      • &disablehotkeys
      • &showlist
      • &nopush
      • &hidehome
      • &hidetranslate
      • &clock
      • &clock24
      • &timer
      • &powerpoint
      • &widget
      • &token
      • &transcribe
      • &signalmeter
      • &batterymeter
      • &consent
      • &prompt
      • &hands
      • &notify
      • &r2d2
      • &directorchat
      • &maxconnections
      • &maxviewers
      • &chunked
      • &retransmit
      • &rampuptime
      • &sensor
      • &sensorfilter
      • &postimage
      • &postinterval
      • &slot
      • &closedcaptions
      • &nocaptionlabels
      • &enhance
      • &bitratecutoff
      • &cutscene
      • &statsinterval
      • &keyframerate
      • &maxpublishers
      • &showconnections
      • &obsfix
      • &streamlabs
      • &getfaces
      • &nochunked
    • Buttons and Control Bar Parameters
      • &autohide
      • &controlbarspace
      • &nosettings
      • &nomicbutton
      • &nospeakerbutton
      • &novideobutton
      • &nofileshare
      • &screensharebutton
      • &nohangupbutton
      • &chatbutton
      • &bigbutton
      • &fullscreenbutton
      • &nowebsite
      • &hands
      • &videocontrols
      • &nocontrols
      • &forcecontrols
    • Design Parameters
      • &label
      • &showlabels
      • &fontsize
      • &style
      • &bgimage
      • &showall
      • &meterstyle
      • &cleanoutput
      • &cleanish
      • &css
      • &base64css
      • &js
      • &base64js
      • &mirror
      • &nomirror
      • &flip
      • &rotatewindow
      • &structure
      • &color
      • &blur
      • &border
      • &bordercolor
      • &rounded
      • &margin
      • &darkmode
      • &lightmode
      • &background
      • &chroma
      • &transparent
      • &nocursor
      • &favicon
      • &headertitle
      • &rotate
      • &grid
      • &hideheader
      • &hidemenu
      • &tally
      • &tallyoff
      • &cleanviewer
      • &obsoff
      • &pip
      • &pipall
      • &pipme
    • Director Parameters
      • &director
      • &codirector
      • &blindall
      • &cleandirector
      • &hidesolo
      • &hidecodirectors
      • &minidirector
      • &orderby
      • &queue
      • &rooms
      • &broadcasttransfer
      • &showdirector
      • &slotmode
      • &previewmode
      • &novice
      • &layouts
      • &maindirectorpassword
      • &totalroombitrate
      • &limittotalbitrate
      • &notify
      • &mutespeaker=0
      • &showconnections
      • &widget
      • &pausepreview
    • Screen-share Parameters
      • &screensharestereo
      • &screenshare
      • &screenshare2
      • &screenshareaec
      • &screenshareautogain
      • &screensharecursor
      • &screensharedenoise
      • &screensharefps
      • &screensharehide
      • &screenshareid
      • &screensharelabel
      • &screensharequality
      • &screensharecontenthint
      • &screenshareaspectratio
      • &screensharetype
      • &smallshare
      • &screensharevideoonly
      • &suppresslocalaudio
      • &prefercurrenttab
      • &selfbrowsersurface
      • &systemaudio
      • &displaysurface
      • &screensharebutton
      • &screensharebitrate
      • &sharperscreen
      • &sspaused
    • Recording Parameters
      • &record
      • &autorecord
      • &autorecordlocal
      • &autorecordremote
      • &recordcodec
      • &pcm
      • &recordmotion
      • &chunked
    • Guest queuing Parameters
      • &queue
      • &screen
      • &hold
      • &holdwithvideo
      • &queuetransfer
    • Meshcast Parameters
      • &meshcast
      • &meshcastaudiobitrate
      • &meshcastbitrate
      • &meshcastcodec
      • &mcscreensharebitrate
      • &mcscreensharecodec
      • &meshcastscale
      • &meshcastcode
      • &nomeshcast
    • WHIP Parameters
      • &whipout
      • &whipview
      • &whipoutcodec
      • &whipoutaudiobitrate
      • &whipoutvideobitrate
      • &whipoutscale
      • &whipoutscreensharecodec
      • &whipoutscreensharebitrate
      • &cftoken
      • &svc
    • Mobile Parameters
      • &facing
      • &forcelandscape
      • &forceportrait
      • &forceios
      • &notios
      • &flagship
      • &mobile
      • &notmobile
      • &app
    • API & MIDI Parameters
      • &api
        • API reference
        • API reference - AI Generated
        • Client (node) event example
      • &pie
      • &midi
      • &midiin
      • &midiout
      • &midiremote
      • &midichannel
      • &mididevice
      • &midioffset
      • &mididelay
      • &datamode
      • &postapi
    • TURN & STUN Parameters
      • &turn
      • &stun
      • &addstun
      • &icefilter
      • &proxy
      • &relay
      • &secure
      • &tcp
      • &tz
    • Parameters added in Version 24
    • Complete List of Parameters in v26
    • Upcoming Parameters
    • Other Parameters
  • Releases
    • v24
    • v23 🌱
    • v22 👑
    • v21 ❤️
    • v20 🎁
    • v19 🚀🤯
      • v19.1 - 19.4
    • v18
      • v18.3
    • v17
    • v16
      • v16.3
      • v16.4
    • v15
    • v14
    • v13
      • v13.4
    • v12
    • v10
    • v8
  • Updates
    • Updates - VDO.Ninja
    • Updates - Social Stream & Chat Overlay
      • Updates - Social Stream Standalone App
    • Updates - Electron Capture App
    • Updates - Raspberry.Ninja
    • Updates - Versus.cam
    • Updates - Mixer App
    • Updates - WHIP/WHEP
    • Updates - Native mobile apps
    • Updates - Caption.Ninja
    • Updates - Meshcast.io
    • Updates - Speed Test
    • Updates - Comms
    • Updates - Miscellaneous
  • Development Progress
  • Help!
    • Fail safes and Backups
    • Privacy and security details
      • VDO.Ninja Terms of Service
      • VDO.Ninja Privacy Policy
    • Project Contact Info
    • Where can I report a bug?
    • Where can I get support?
    • Feature Requests
    • Logos and media assets
    • What does VDO stand for?
  • Common errors and known issues
    • Can't screen capture certain games
    • ATEM not working with Firestick
    • Very old iPhone support
    • Can't select audio output on iOS
    • Screen-share is just a black video
    • Mic audio dropping out
    • Loss of audio when OBS minimized
    • Known issues
    • Echo or feedback issues
    • Works on WiFi but not on 4G
    • Can't capture an application's audio when screen-sharing
    • Can't load camera both in OBS and VDON
    • Can't select a camera lens on mobile
    • No video in OBS, just an "Add camera" button
    • Audio over VDO.Ninja isn't working
    • Loading circle shows in OBS or browser
    • Appearing then disappearing guest
    • Can't auto-start screen sharing
    • Audio Clicking / Popping / Distortion
    • Can't share my screen
    • Nothing shows up in OBS
    • Already in use or claimed errors
    • Blue spinning window
    • Cursor shows trailing or artifacting
    • Packet Loss
    • Overheating
    • Audio is delayed in OBS
    • vMix High CPU
    • OBS Virtual Camera has low FPS
    • Virtual camera not working on Mac
    • Mic stops on MacOS when OBS opens
    • Video stream looks corrupted
    • Video freezes mid-stream
    • Webcam freezes after a time
    • Is the VDO.Ninja server down?
    • Hosted your own TURN server?
    • Can't screen-share from certain devices
    • Cursor shows when screen-sharing
    • Getting “Overconstrained" Camera Error
    • Autoplay doesn't work in Chrome or vMix v77
    • Low frame rates
    • Black borders around the video in OBS
    • Mic's volume keeps changing
    • Enable Camera / Microphone permissions
    • FPS drop if app not in focus
    • Surround sound error when screen sharing with USB headset
    • Relay candidate being selected
    • Camera works in Safari; not Chrome
    • Robotic Audio Distortion
    • Can't load camera from non-SSL host
    • Camera on macOS doesn't show?
    • Can't screen share Adobe Lightroom
    • Decklink support?
    • iOS audio stops during phone calls
    • Can't turn off echo-cancellation on macOS
    • Video lag grows over time
    • Can't connect unless via VPN
    • Improving vMix performance
  • Platform specific issues
    • Android
    • macOS
    • iOS (iPhone/iPad)
    • Firefox
    • Opera GX
  • Useful Links
  • FAQ
  • Sponsor ❤
  • Edit this documentation
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On this page
  • Check if its VDO.Ninja specific or browser-wide
  • Close other apps or restart the computer
  • Force close the camera app
  • Turn off hardware acceleration
  • Make sure Chrome has access to your microphone and camera
  • Reinstall Chrome
  • Try a different camera
  • Update or reinstall your macOS

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  1. Common errors and known issues

Camera works in Safari; not Chrome

For those on macOS, if the camera works in Safari, but not Chrome, try the following options

PreviousRelay candidate being selectedNextRobotic Audio Distortion

Last updated 2 months ago

Was this helpful?

Check if its VDO.Ninja specific or browser-wide

Often the camera will not just fail to load in VDO.Ninja, but fail to load with any web app in Chrome or browser.

You can confirm its not VDO.Ninja specific by going to the following page and seeing if the camera works with this simple camera app:

If it fails only within VDO.Ninja, make sure you've enabled the Camera and Microphone permissions for VDO.Ninja.

Close other apps or restart the computer

Sometimes another app is using the camera, and closing all other apps or restarting the operating system can fix it up. You cannot use your camera in OBS and in Chrome at the same time, for example.

Force close the camera app

You can try running the following from your Terminal in MacOS:

sudo killall appleh13camerad
sudo killall VDCAssistant 
sudo killall AppleCameraAssistant

You can also close the camera app in MacOS via

Apple Logo > Force Quit > Select All Apps > (find 'Camera process') -> Force Quit.  

Turn off hardware acceleration

In Chrome, you can turn off "Use hardware acceleration when available" in the chrome://settings/system page. You'll want to restart the browser after

Make sure Chrome has access to your microphone and camera

Go to your Security & Privacy page in your MacOS settings, select the privacy tab, and make sure Google Chrome has access to your camera and microphone.

Reinstall Chrome

Do a full and complete uninstall of Chrome and then re-install. Perhaps try using the Chrome Beta version. Also make sure not to have any browser extensions install, as they can conflict.

Try a different camera

Maybe your camera is not working or compatible, for whatever reason. Try a different camera and see if it works.

Update or reinstall your macOS

As a last resort, reinstalling the system fresh might be an option.

https://webrtc.github.io/samples/src/content/devices/input-output/
Make sure VDO.Ninja has access to the camera and microphone