Known issues
Known issues or problems, bugs, and limitations
Last updated
Was this helpful?
Known issues or problems, bugs, and limitations
Last updated
Was this helpful?
VDO.Ninja maintains several resources to help you identify and resolve issues as they arise. The most critical and up-to-date issues are typically listed directly on the VDO.Ninja main page for quick reference. For community-reported problems, check the #report-bugs channel where users actively share their experiences.
Official Sources: Check the main page of VDO.Ninja for critical and up-to-date issues
Discord: Refer to the #report-bugs channel for recently reported issues
Alpha Version: Try https://vdo.ninja/alpha for the latest bug fixes (updated daily)
Many WebRTC issues that affect VDO.Ninja are documented by related services and projects. The following resources often contain valuable troubleshooting information applicable to VDO.Ninja, sometimes identifying issues not yet reported in our documentation:
Grey video from guest in room
Add &scale=100, remove bitrate limits, try different codecs (&codec=vp9), or ask guest to use &quality=2
Green/purple video from mobile
Use &scale=100 or &scale=95 on viewer side, or change codec to &codec=vp8
Corrupted video in OBS with packet loss
Change codec to vp9/h264, use Electron Capture app, or issue keyframes with the rainbow button
Blank browser source in OBS
Disable hardware acceleration or refer to the help guide
Video camera freeze on Android 11
Push app to background then foreground when camera loads or changes
Camera freezes in Chrome/Chromium v131
Try alternative browser versions
Camlink freezing when already in use
Ensure device isn't being used elsewhere before selecting
USB 3.x video device issues
Avoid USB hubs and use quality/short cables directly to computer
Black screen after refreshing browser source
Launch OBS with: "C:\Program Files\obs-studio\bin\64bit\obs64.exe" --enable-media-stream --disable-gpu-process-crash-limit
Audio delay/Max Buffer Limit
Use Electron Capture app for audio instead
Audio/video desync
Check GPU hardware acceleration settings in Windows Display settings
Performance issues
Launch OBS in Administrator mode
Overheating on laptops
Use a system with active cooling for productions over 30 minutes
iOS/iPhone/iPad
iOS 12+ required (older iPads may not work)
Safari 13 may sometimes not send audio
May need to close all other Safari tabs to access camera
Chrome only works on iOS 14.3+
Try "Capture for VDO.Ninja" app from App Store
USB audio devices often don't work with iOS WebRTC
Android
Firefox has bugs in larger group rooms
Chrome may need background/foreground toggle for camera
USB audio often doesn't work with Chrome (use Firefox or 3.5mm TRRS adapters)
macOS
Bluetooth headphones may cause audio clicking, especially on battery power
Safari has poor noise/echo cancellation (use Chromium-based browsers)
Check for enabled Reactions/Presenter Overlay effects during videoconferencing
Windows
Check Windows Sound Properties for Voice Focus settings (Windows 11)
Hardware-accelerated GPU scheduling may cause audio sync issues
Ensure OBS is launched in Administrator mode
Setting audio bitrate to 64kbps+ may cause video bitrate issues (set higher video bitrate to compensate)
Check for misaligned or high audio sample rates in OBS
Bluetooth headphones can cause audio clicking, especially on macOS
USB audio devices have limited compatibility with mobile WebRTC
Electron Capture App: Often solves issues with browser sources, audio buffer limits, and browser extension conflicts
Native iOS App: "Capture for VDO.Ninja" available on App Store
Browser Selection: Chromium-based browsers often have better performance than Safari or Firefox for certain use cases
Click browser window before video will play (vMix, Firefox, Chrome) - not needed for OBS/Electron
Browser extensions can cause WebRTC failures - try incognito mode
Active cooling systems recommended for extended streaming sessions